Guyana's ICT sector is rapidly growing, with the government's vision to transform the country into a knowledge-based, globally competitive society. The liberalization of the telecommunications sector, alongside a high literacy rate and the expansion of 4G coverage and digital infrastructure, positions Guyana as a strategic ICT hub in the region. Projects like the Hinterland Poor and Remote Communities initiative aim to bridge the digital divide, bringing internet connectivity to nearly 100,000 residents in remote areas. The government is also focused on enhancing ICT literacy providing school curricula, providing training programs, and promoting e-governance, which will streamline government services and improve business productivity.

Investment Opportunities and Incentives

Guyana offers diverse investment opportunities within the ICT sector, including in Business Process Outsourcing (BPO):

• Back Office (Administration, Information Technology (IT), Human Resources, Payroll and Accounting)
• Knowledge process outsourcing (KPO) (Insurance, content creation, web design, product development and healthcare)

Opportunities also exist in call centers, data processing services, software development, and telecommunications services. The demand for ICT-driven ventures, such as computer assembly factories, e-tourism platforms, and data centers, is growing, fueled by the country's strategic positioning and its time zone advantage. The government has set a goal to create 25,000 ICT-related jobs within five years, particularly through new call centers and ICT enterprises.

Incentives for investors include VAT exemptions on cell phones, data, and ICT equipment, full waivers on import duties for machinery and materials, and tax holidays for qualified investments. Additional support includes training grants, access to utilities, and work permits for specialized foreign workers. These incentives aim to stimulate the growth of the ICT sector and enhance Guyana's digital economy​.